Privacy Policy

1. Information We Collect

We may collect account and business information needed to operate the marketplace, including:

• Name, email address, mobile number, business name, billing and delivery addresses.
• GST details, seller documents, product enquiries, quotations, orders, invoices, and support messages.
• Payment references and transaction status supplied by payment service providers. We do not store complete card credentials.
• Device, browser, IP address, access time, and security logs used to protect accounts and improve the service.

2. How We Use Information

Information is used to create and verify accounts, process orders and quotations, provide OTP login, coordinate sellers and delivery partners, issue invoices, provide customer support, prevent fraud, comply with applicable law, and improve marketplace performance.

3. Sharing of Information

We may share only the information reasonably required to complete a transaction with participating buyers, approved sellers, logistics providers, payment gateways, communication providers, professional advisers, and authorities where legally required. We do not sell personal information.

4. Cookies and Similar Technologies

Tech2Cart may use essential cookies and local storage for login sessions, cart functions, security, preferences, analytics, and site performance. Blocking essential cookies may prevent parts of the marketplace from working correctly.

5. Data Security and Retention

We use reasonable administrative and technical controls to protect information. No internet service is completely risk-free. Information is retained for as long as required for marketplace operations, account support, tax and accounting records, dispute handling, fraud prevention, and legal compliance.

6. Your Choices and Rights

You may request access to or correction of your account information. You may also request account closure, subject to records that Tech2Cart must retain for completed transactions, taxes, legal obligations, security, or dispute resolution.

7. Third-Party Services

Payment gateways, messaging providers, logistics partners, and external websites have their own privacy practices. Tech2Cart is not responsible for the privacy policies of third-party services that you choose to use.

8. Policy Updates

We may update this policy when our services, technology, or legal obligations change. The revised version becomes effective when published on this page with an updated date.